Call us at : +1-202-657-4676

LIVE CHAT | OPEN TICKET




FREQUENTLY ASKED QUESTIONS

 

 

 

 

 

 

What is Express Spy Phone?

  I don't want to store data on your servers? Can I get the data via email?
  Can I change my email address?
  On which phone should I install the software?
  Why do you need the IMEI number of my phone?
  Do you have backdoors in the software?
  Can this software be detected on the phone?
  Can I upgrade to purchase additional modules?
  What is the range of the software?
  What networks does the software operate on?
  How does the charge appear on my Credit Card?

 

 

 

What is Express Spy Phone? 

Top

  This product works in the background of the target phone and captures SMS (Incoming and Outgoing), Call Logs/List and GPS Location of the device. Express Spy Phone will record and email the recordings to you every 15 - 30 minutes on the email address that you specify.
 

I don't want to store data on your servers? Can I get the data via email?

Top

  Yes. Due to the sensitive nature of this product we respect if you dont wish to store your data with us. We provide the option of you selecting to send all the recordings to you via email. We do not store anything on our servers incase you elect the email option. There are no extra charges to elect for email delivery.
   
 

Can I change my email address?

Top

  Yes you can change it any time, as many times as you wish without restrictions.
   
 

On which phone should I install the software?

Top

  This software needs to be installed on the target phone. In other words, you have to install this software on the mobile phone of the person that you wish to spy.
   
 

Why do you need the IMEI number of my phone?

Top

 

It is required to ensure that this software is only being used on one device and that it is owned by you.  The IMEI of your device does not provide us with any personal information about yourself. We don't have access to your device or your phone number with the IMEI information. It is required to ensure that you have the device and for license restriction only.

   
 

Do you have backdoors in the software?

Top

 

No. There are no backdoors.

   
 

Can this software be detected on the phone?

Top

 

No the software is 100% hidden on the phone.  The hider module needs to be purchased separately to ensure that the software is invisible on the device. If the hider module is not purchased then the software will be visible in the application manager of the device.  The software (without the hider) will not have icons or have logs for Calls or SMS.  The hider ensures that the application is not visible in the third party application list of the device.

   
 

Can I upgrade to purchase additional modules?

Top

 

Yes, you can upgrade your software at any time.

   
 

What is the range of this product?

Top

 

Since the software can be managed over GSM Networks, the only limitation if the availability of the network. No range restrictions. The only range restrictions are that of the microphone of the phone.

   
 

What networks does the Spy phone operate on?

Top

 

Works on ALL GSM Networks, worldwide.

   
 

How does the charge appear on my Credit Card?

Top

 

The charge appears as an online purchase without reference to MobileBugStore or the product name. We respect your privacy and make sure that the purchase is discreet.